This Privacy Policy outlines how Paula Cleaning Company (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and complying with applicable data protection laws and regulations in the United Kingdom.

Information We Collect

We may collect the following types of personal information:

1. Contact Information: This includes your name, email address, postal address, and phone number.
2. Account Information: If you create an account with us, we may collect your username, password, and other account details.
3. Payment Information: When making payments, we may collect payment card information and billing details.
4. Usage Information: We collect data related to your use of our website, including your IP address, browser type, device information, and browsing activity.
5. Communications: We may collect information related to your interactions with us, including emails, chat messages, and customer support inquiries.

How We Use Your Information

We use your personal information for the following purposes:

1. Providing Services: To deliver the products and services you request and to fulfill orders.
2. Communication: To respond to your inquiries, provide customer support, and send important updates or information.
3. Marketing: With your consent, we may send promotional materials or newsletters.
4. Analytics: To understand how our website is used and to improve our services.

Data Sharing

We may share your personal information with third parties in the following cases:

1. Service Providers: We engage trusted service providers to assist us in delivering our services.
2. Legal Obligations: To comply with legal requirements and regulatory authorities, or to protect our rights, privacy, safety, or property.

Your Rights

You have the right to access, correct, and request deletion of your personal information. You may also object to or restrict the processing of your data, as permitted by law. To exercise your rights, please contact us at info@paulacleaning.co.uk, accounts@paulacleaning.co.uk & +44 7470 307389.

Data Security

We have implemented appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will post any updates on our website, and the revised policy will apply from the date of publication.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at info@paulacleaning.co.uk,
accounts@paulacleaning.co.uk & +44 7470 307389.